Security & payment

Hassle free and secure payment for your purchases.

Secure payment by credit card, Paypal, 3X free of charge, cheque and bank transfer. 

Hassle free and secure payment for your purchases

Payment security is a priority. We work with the bank Crédit Mutuel de Bretagne to guarantee fully secure payment by credit card. You can also pay by PayPal, cheque or bank transfer.

For more flexibility, you can also pay in 3 instalments free of charge for any purchases for a value of €1,000 and over

For any questions about payment, contact our Customer Service at contact@maplatine.com.

Available payment options when your finalise your order from the website:

How to pay by cheque?

If you choose to pay by cheque, following your purchase on our website, you'll receive an e-mail with full order details.

You'll find the payment order, order number to enter in your e-mail, along with maPlatine.com's postal address to which you must send your cheque.

Your order will be shipped when we receive payment.

Example of payment option by cheque:

Example of confirmation page for payment by cheque:

HOW TO PAY BY BANK TRANSFER

If you opt for payment by bank transfer, you can select the associated option when you select the payment option on maPlatine.com. We will send you an e-mail with your order details. You'll find our banking details for the payment. You'll then receive your order shortly following receipt of payment.

Is payment by credit card secure?

Payment security is of great concern to us. We partner with the bank Crédit Mutuel de Bretagne to guarantee fully secure payment by credit card.

We use the 3D Secure system to protect any transactions on our website. This additional security system dedicated to online payments is used to authenticate credit card owners, and therefore, ward off any fraudulent use.

What is payment in three instalments free of charge?

To best meet your expectations, you can pay in three instalments free of charge for any orders of a value of €1,000 and over. You can choose to pay by credit card or by cheque.

If you choose payment by credit card, you can directly tick the 'Payment in 3 instalments' option (see example below) for any orders of a value of €1,000 and over.

If you opt for payment by cheque in three instalments free of charge, you'll have to confirm your online basket and contact our customer service at contact@maplatine.com. You'll be informed of the payment process and amounts owed to finalise your order.

Payment in 3 instalments free of charge for orders of a value of €1,000 and over: 

What is Paypal payment?

You need a Paypal account for this payment option. You'll be automatically redirected to your Paypal account and the Paypal general terms and conditions of use will appear. Once your payment is confirmed, you can finalise your order on maPlatine.com.

Payment via Paypal: 

I can't pay with my credit card. What should I do?

maPlatine.com uses the 3D Secure system to protect any transactions on the website. Therefore, when you choose the payment with credit card option, a window requesting a number of details from your bank will appear. If you're unable to enter the information or if there is a problem on the page, please contact us for help to finalise your order.